San Francisco Is Suing Hertz Over Golden Gate Bridge Tolls
Stanislav Volik—Alamy
The city of San Francisco is suing Hertz, claiming the rental car company is deceiving customers into paying extra fees for crossing the Golden Gate Bridge.
The suit, filed Wednesday, says Hertz is deceptively coercing its customers to buy a toll service that is optional on other California bridges. As a result, the suit claims, customers are paying fees for the Golden Gate Bridge that are four times the toll rate.
The suit also claims Hertz does not put those fees on the customer’s receipt, but chooses to give the credit card information to a third party that charges the card at a later date.